NHS is set to launch its own mobile app to put patients in touch directly with GPs. The app will allow users to book appointments, order repeat prescriptions and see their medical files held by the surgery. Robin Tombs, Founder and CEO at Yoti commented below.
Robin Tombs, Founder and CEO at Yoti:
“Improving the efficiency of the NHS with smartphone technology is win/win for GP’s and patients, especially as more of our daily lives are carried out online. While convenience and usability are key to any service, privacy and security must be core to the app due to the sensitive personal nature of healthcare data. Having seen the NHS data breach in May 2017, we’d strongly recommend using a digital identity app to ensure the data is only accessed by the right people, and hackers are prevented from targeting the service and exploiting user data. People are becoming increasingly accustomed to using their fingerprint or selfie to access their phones and log in to secure apps, such as the one planned by the NHS, so considering biometric authentication methods would be a sensible move.”